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Community Member
emmalee79
Community Member
December 5, 2025
Question

got my daughters old phone and trying to set up with my old phone

Daughters just upgraded and given me her old phone. I’m just transferring everything out haven’t put my sim in yet. Will it work? It’s saying I need to contact ID or get a QR code? Are they easy to request? Or can I do anything myself?

cheers

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    December 5, 2025

    Hi ​@emmalee79 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Michael

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