Hi ​@Joanne.x, 

Sorry to hear you’ve got a green line appearing on your screen I understand how frustrating that can be.

If your handset is outside the returns window, we’re unable to confirm warranty eligibility from here. In this case, you would need to take the device into a Currys store for an assessment. Their in-store technicians will inspect the handset and advise you on the next steps, including whether it can be repaired under warranty or what other options are available.

Once assessed, they’ll be able to guide you on the most appropriate way forward.

Owethu