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Question

have got a new phone. how do i transfer my number

  • April 20, 2026
  • 1 reply
  • 7 views
R
Community Member
  • Rois
  • Community Member

Have got a new iPhone. I would like to transfer my old mobile to this new device . How do I do that ? Who do I contact?

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Michael Z
    • iD Mobile Employee
    • April 20, 2026

    Hi ​@Rois ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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