Help! I’ve deleted my eSim. how do i gwt it back? | iD Mobile Community
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Question

Help! I’ve deleted my eSim. how do i gwt it back?

  • September 5, 2025
  • 2 replies
  • 89 views

I was in the process of trying to get my phone to send text messages and now I’ve deleted my eSIM. How can I get it back onto my phone? 

2 replies

  • New Contributor
  • September 5, 2025

Unfortunately you’ll need to request a new eSIM. You can do this via the iD mobile app. 


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  • iD Mobile Employee
  • September 8, 2025

Hello ​@Sparkly allen 

 

Thanks for getting in touch. 

 

We are sorry to hear you have accidentally deleted your eSIM. Unfortunately, this cannot be retrieved.

Have you been able to order the replacement via the app?

 

Thanks, 

 

Natalie