help with PAC

3 replies
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Hi, I’ve recently bought a new contract through ID. I have received my PAC code from EE. When I set up the phone I believe I just did a data transfer and haven’t got anywhere where I can enter the PAC. When I try and log on it wants to send a text to my new ID mobile but I’m unable to receive anything. Can someone help on how best to get my PAC code uploaded. I’ve also tried to activate SIM but have thrown away SIM card once popping the SIM card inside phone. Please can someone explain best options.

switching

Hosai W

iD Mobile Employee

Hi @K841

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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Geluk

Silver Contributor

“have thrown away SIM card once popping the SIM card inside phone.”; makes no sense⁉️
Once SIM inserted, id network will enable it; you’ll be able to see number allocated in phone’s SIM SETTINGS.

LOG in using that number

No need to post twice.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.