I have had new sim arrive only no reception when put in phone.
I have put second chip in so as have Internet to get to I'd mobile website for registration etc and when it sends conformation to new sim I cannot receive it as no reception..
What silly thing am I doing wrong please anyone 🙂
+1Hi
Thank you for reaching out. We’re sorry to hear that you’re struggling to activate your SIM. We’d be happy to assist you.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
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