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Community Member
July 7, 2026
Question

How do I port my old phone number to my new eSIM?

  • July 7, 2026
  • 1 reply
  • 23 views

I just activated a new eSIM and received a different number. I need to port my old phone number to this eSIM instead. Can someone walk me through the number porting process and what information I’ll need from my previous provider?

    1 reply

    iD Mobile Employee
    July 8, 2026

    Hi ​@casperstanita 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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