Skip to main content
Community Member
casperstanita
Community Member
July 7, 2026

How do I port my old phone number to my new eSIM?

I just activated a new eSIM and received a different number. I need to port my old phone number to this eSIM instead. Can someone walk me through the number porting process and what information I’ll need from my previous provider?

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    July 8, 2026

    Hi ​@casperstanita 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement