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Question

How to get proof of purchase to claim free gift?

  • July 29, 2026
  • 3 replies
  • 14 views

Like a numpty, I deleted my email with my invoice numbers and such. Is there any other way to provide a proof of purchase to claim my freebie?

3 replies

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  • iD Mobile Employee
  • July 29, 2026

Hi ​@Matty47 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team 


  • Author
  • New Contributor
  • July 29, 2026

Hi ​@Matty47 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M

The iD Mobile Team 

I don't have any private messages


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 31, 2026

Hi ​@Matty47,

 

I am so sorry about that, I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

We'll speak to you there.

 

Thanks,

 

Gemma M
The iD Mobile Social Media Team