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New Contributor
July 29, 2026
Question

How to get proof of purchase to claim free gift?

  • July 29, 2026
  • 3 replies
  • 20 views

Like a numpty, I deleted my email with my invoice numbers and such. Is there any other way to provide a proof of purchase to claim my freebie?

    3 replies

    iD Mobile Employee
    July 29, 2026

    Hi ​@Matty47 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Matty47Author
    New Contributor
    July 29, 2026

    Hi ​@Matty47 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    I don't have any private messages

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 31, 2026

    Hi ​@Matty47,

     

    I am so sorry about that, I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.