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Dipak123
Community Member
September 28, 2026

How to reactivate my line that was disconnected

Hi , I want to reactivate my line {REMOVED}. How do i go about it and get a new esim.

 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 29, 2026

    Hi ​@Dipak123,

     

    If your account has been fully disconnected, unfortunately, it cannot be reactivated or reinstated.

     

    However, we’d recommend contacting our Live Chat team so they can check the current status of your account and confirm what options may still be available to you.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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