HTC doesn't allow ID mobile app and has no cell service | iD Mobile Community
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HTC doesn't allow ID mobile app and has no cell service

  • October 27, 2025
  • 1 reply
  • 12 views

I recently broke my Google pixel and decided to put my SIM card in an old HTC phone I had. When I put it in it said that there was no cell service. I tried everything, factor resets, toggling airplane mode and searching for help online but nothing worked. I then thought installing the app would help, but it said it was unavailable on my device.

 

1 reply

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • October 27, 2025

Is you old HTC network locked, ​@BeeTree?

If it’s an old phone there’s a good chance it’s network locked.