Community Member

i accidentally turned off my sim and want a esim

Forum|Forum|1 month ago
July 23, 2026
1 reply
3 views

Hey,

I have was messing about with mobile SIM settings and I turned off my SIM and can't get turned back on, tried all the solution I could find to fix none of them worked.

I tried activating a esim through the app but it's needs a code from my mobile number but can't receive messages as no signal as SIM is off now.

Can you send me a esim to my email { REMOVED }

Thank you,

Paul Irwin

Gemma M

iD Mobile Employee

Hi @MrGreenGiant,

I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

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