Skip to main content
New Contributor
DeardenKane
New Contributor
October 3, 2025
Question

I am unable to send or receive text messages

  • October 3, 2025
  • 3 replies
  • 60 views

Over the last week I’m unable to send or receive text messages, I can make calls fine its just texts.

I have an iPhone 14 plus 

I have removed and re-sat my sim and power cycled my phone.

 

Please help

    3 replies

    Siân W
    iD Mobile Employee
    Siân W
    iD Mobile Employee
    October 3, 2025

    Hi ​@DeardenKane please can you follow these steps - I can't send or receive (SMS) texts from my SIM. What should I do? | iD Mobile Community

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    DeardenKaneAuthor
    New Contributor
    October 3, 2025

    Thank you Sian,

     

    re-entering my number work so thank you 👍

     

    Will

    Siân W
    iD Mobile Employee
    Siân W
    iD Mobile Employee
    October 3, 2025

    That's fab to hear ​@DeardenKane 🙂

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement