I can receive sms/mms messages but cant reply or send them

Hi ​@Pokrok 

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you.

Please confirm the error received and you might need to raise the CAP limit as the MMS messages are chargeble.

Thanks,
Hosai

I am only trying to send word texts not pictures

Can you get back to me please, dont know what the hold up is or get someone in technical to ring me please

Hi ​@Pokrok.

Thank you for sharing. I’m sorry you’re still having trouble sending your texts. I can understand how frustrating this is, especially when you’re only trying to send text-only messages.

Please get in touch with us directly so that our team can troubleshoot this with you and escalate it to our technical team if needed.

You can reach us via live chat here: https://www.idmobile.co.uk/live-chat, or by messaging us on Facebook or Instagram.

Thanks,

Marquerita

The iD Mobile Team