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New Contributor
July 1, 2026

I can't keep my old number.

  • July 1, 2026
  • 3 replies
  • 16 views

I can't keep my old number. The system gives an error. I have PAC .

3 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
July 2, 2026

Hi ​@Andrejs Ivanovs,

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the number transfer.

Please confirm if you are transferring this number from another provider or from another iD Mobile account.

Thanks,
Hosai

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New Contributor
July 2, 2026

Mi PAC number from old date. Send new SMS to 65075 and receive NEW PAC number. All working. 

Hosai W
iD Mobile Employee
iD Mobile Employee
July 3, 2026

Hi ​@Andrejs Ivanovs,

Thank you for the above, just to confirm that this is all sorted now?

Thanks 
Hosai 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.