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Community Member
Dupecord
Community Member
Jul 6, 2026 1:21 PM UTC
Question

i'd like to change my number

Hi,

I habe a contract with ID already and would like to change my existing mobile number to a new one also with ID.

This is so that I stop receiving harassing phone calls / messages. 

Please advise. 

5 replies

Gemma M
iD Mobile Employee
Gemma M
iD Mobile Employee
Jul 7, 2026 12:53 PM UTC

Hi ​@Dupecord,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
Walters2662
New Contributor
Jul 19, 2026 5:14 PM UTC

I would like to change my Id number to a new number please? 

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Jul 20, 2026 11:41 AM UTC

Hi ​@Walters2662,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
Cseop
New Contributor
Jul 25, 2026 9:15 PM UTC

Hi, could someone please contact me regarding changing my other number (my son's number) due to harassment and grooming. Thanks 

Gemma M
iD Mobile Employee
Gemma M
iD Mobile Employee
Jul 26, 2026 7:07 AM UTC

Hi ​@Cseop,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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