I didn't resive my sim card,its been 10 days since I ordered

1 reply
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did not receive the SIM card. I have been waiting for 10 days. Could you please send it again?)

Owethu M

iD Mobile Employee

Hi @Vitalia,

We're sorry to hear that you have not received your SIM card after waiting 10 days.

To allow us to review your order and arrange any further assistance, please contact us via Live Chat or send us a direct message through our social media platforms. A member of the team will be able to investigate the order status and advise on the next steps.

We apologise for the inconvenience caused.

Owethu