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Community Member
August 11, 2026
Question

I gave my pac code when setting up my contract and selected the nearest date which was today but its an hour before midnight and my number still hasnt transfered.

Anyone have any idea?

    1 reply

    iD Mobile Employee
    August 12, 2026

    Hi ​@Taylen,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.