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Community Member
September 11, 2026

i have no way to get my E sim

  • September 11, 2026
  • 1 reply
  • 3 views

I have not been able to access this sim for months I now can not even access the app I have been waiting so long for an email with the eSIM I was told to wait for but it’s been months

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 11, 2026

Hi ​@Chris10218 

Thank you for reaching out to us please accept my apologies for the eSIM request issues.

In order to look into this, you would need to contact us on our customer service platforms like our live chat: https://www.idmobile.co.uk/live-chat

 

Thanks,
Hosai

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