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Community Member
graham1871
Community Member
August 20, 2026

I have two plans and need to use PAC on a specific plan

I already had a plan on my account.  I have added a new plan.  I want to use my PAC to move my old number to my new plan but leave the same number on my old plan

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    August 23, 2026

    Hi ​@graham1871, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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