i jave put my new sim in my phone and i still cant make calls

i have put my new sim in my phone and i still can’t make calls or send messages

Silver Contributor

You need to follow the instructions that came with your SIM, to activate😄

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

iD Mobile Employee

Hi @dlee0406,

I’m sorry to hear you still can’t make calls after inserting your new SIM.

Please contact our Live Chat team so they can check your account and make sure the new SIM has been correctly activated against your iD Mobile plan.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

2 replies