Can anyone tell me how to contact ID mobile to let them know that the new sim isn’t working. When I try to login to the App it says it will send a verification code to the mobile number but the number isn’t working as the sim isn’t working. I can’t get any info on how to get a new sim??? The contact box doesn’t show when I try typing a message
Question
I'm a new customer and my sim card isn't working who can I contact?
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
I’m having the same problem. Any chance you let me know how you fixed it please?
+5Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Hosai
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