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Paulw1107
Community Member
Community Member
November 27, 2024
Solved

I need a new sim card

I have just upgraded from a Samsung S20 to S24 and the sim card does not fit. How do I get a new sim card?

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    Daz_S
    Daz_SAnswer
    Platinum 
Contributor
    November 27, 2024

    Hi there ​@Paulw1107 

    The quickest way is going to be by popping down to your local Currys and ask them for one. You then activate it via the app or online portal.

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    11 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2025

    Hi there ​@Cherry12, to you can speak to an agent via live-chat here:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.