Skip to main content

I need a new SIM card, replacement as i dont have access

  • March 30, 2026
  • 3 replies
  • 15 views

I need a replacement SIM card

3 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • March 31, 2026

Available from your local CURRY’s store😄


MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • March 31, 2026

@maria.j 

 


Gemma M
iD Mobile Employee
Forum|alt.badge.img+7
  • iD Mobile Employee
  • March 31, 2026

Hi ​@maria.j,

 

I’m really sorry to hear that you’re experiencing issues, and I completely understand how frustrating that can be.

 

As this is a public platform, we’re unfortunately unable to access or discuss your account here. However, you can pick up a free replacement SIM from your nearest Currys store, or you can contact our Live Chat team here: https://www.idmobile.co.uk/live-chat, they’ll be able to arrange this for you.

 

Just a quick note that for security purposes, you’ll need to have a valid form of ID with you (such as a passport or driving licence) when requesting the SIM.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team