Hi, I accidentally deleted my Esim. I tried to request a new Esim through the app but it requires a phone number. My current phone number is no longer working since my previous carrier has been cancelled and this number has been transferred over to ID mobile. Can you please help me?
I need a replacement e sim but I do not have acess to a sim or phone
HI
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
I accidentally deleted my esim, now i wanrt a replacement esim but can't access my nessages to.get pass code
Hi
It would be best to contact our Live Chat team at https://www.idmobile.co.uk/live-chat, and they will be able to assist you with generating a new eSIM for you.
-Michael Z
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