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Community Member
September 2, 2026
Question

I need help getting access to my old number

  • September 2, 2026
  • 1 reply
  • 10 views

I really need help getting access to my old number as I cannot get into an account of mine due to a two-step verification with the phone number

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 8, 2026

Hi ​@Joe barkham ​​​​​,

Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you in relation to the number access issues.

Please confirm if you have disconnected this plan with us or if it is still active however need help to access it?

Thanks,
Hosai

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