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Community Member
September 2, 2026

I need help getting access to my old number

  • September 2, 2026
  • 1 reply
  • 9 views

I really need help getting access to my old number as I cannot get into an account of mine due to a two-step verification with the phone number

    1 reply

    iD Mobile Employee
    September 7, 2026

    Hi ​@Joe barkham,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.