I was paying for my sons ID Mobile phone by direct debit. He left home for university 2 years ago and has since replaced his phone with a new one that he pays for himself. I recently noticed that Im still paying the monthly tariff so obviously i want to discontinue.
I cant cancel the contract on line as once i have entered the old number, a text is sent to that phone, which is no longer in use.
So i cancelled the Direct Debit but today received a final warning telling me to pay up (or else)
There doesn't seem to be any phone numbers that i can speak to someone about this.
HOW do I legitimately cancel this phone please? The contract shouldve rtun out over 12 months ago.