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Community Member
November 5, 2025

I need to get new phone or I will leave ID

  • November 5, 2025
  • 5 replies
  • 60 views

Help me please to get new phone or cancel my contract when it finished 

    5 replies

    iD Mobile Employee
    November 5, 2025

    Hi, ​@sno8ow 

    Thank you for getting in touch with us, please contact our sales team on 08000490250 or you can send us a private message so that we can check if you are eligible for upgrade via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk.

    Thank you,

    Zandile

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    November 5, 2025

    I want to know that your problem is being resolved or not yet?

    iD Mobile Employee
    November 6, 2025

    Hi ​@annieemelville 

     

    Thanks for getting in touch. 

    How can we help?

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    July 20, 2026

    Problem leaving id how to leave 

    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    July 20, 2026

    Hi ​@Sampanna,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    We'll speak to you there.


    Thanks,
    Tashnieka