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Community Member
dunnace
Community Member
September 22, 2026

i need to move me esim to my new phone.

Trying to move my esim to my new phone. I have erased the esim off my old phone. However I now can't get the new one to work on my new phone. Please help. 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 22, 2026

    Hi ​@dunnace 

     

    Thank you for getting in touch with us.

     

    Please send us a private message via our socials (Facebook or Instagram) so that we can assist you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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