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Community Member
DazJenks81
Community Member
Oct 6, 2026 9:20 AM UTC
Question

I need to request a new eSim please

Hi, I have lost my phone and need to request a new Sim as soon as possible pleaseĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 8, 2026 7:46 AM UTC

    Hi ā€‹@DazJenks81,

    Ā 

    Iā€™m sorry to hear that youā€™ve lost your phone.

    Ā 

    Please contact our Live Chat team as soon as possible. Theyā€™ll be able to complete the necessary security checks, block the lost SIM and arrange a replacement SIM for you.

    Ā 

    https://www.idmobile.co.uk/live-chat

    Ā 

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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