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Community Member
DazJenks81
Community Member
October 6, 2026
Question

I need to request a new eSim please

Hi, I have lost my phone and need to request a new Sim as soon as possible please 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 8, 2026

    Hi ​@DazJenks81,

     

    I’m sorry to hear that you’ve lost your phone.

     

    Please contact our Live Chat team as soon as possible. They’ll be able to complete the necessary security checks, block the lost SIM and arrange a replacement SIM for you.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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