i need to swap phones and need to change the esim but I don't know how to do it

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I need to swap phones but don't know how to change. E-sims from one phone to the next

Gemma M

iD Mobile Employee

Hi @Creedo77,

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

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