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Community Member
Apr 14, 2026 9:11 PM UTC
Question

i placed an phone plan order but not received an email saying it's accepted or not

i placed an phone plan order but not received an email saying it's 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    Apr 15, 2026 12:17 PM UTC

    Hi ​@Tazzobow,

    Thank you for getting in touch with us, please allow up to 24 hours for the order to be processed once this is complete the outcome email will be sent to you.

    Thanks,
    Hosai

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