I purchased a phone contract with yourselves however there is a problem with the phone. It does not charge properly. I have tried a new charger but that didn’t help.
I purchased a phone contract with ID mobile which included a iphone 15. There is a problem with the phone and doesn’t charge properly
+8Hi
Thank you for reaching out. I do apologise that the handset is faulty. Can you please confirm when the contract was taken out with iD Mobile.
Owethu
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
