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Community Member
September 25, 2026

i requested a replacement sim card 2 weeks ago but i haven't received it yet. how to find out if it was sent and where?

  • September 25, 2026
  • 2 replies
  • 8 views

I requested a replacement SIM card 2 weeks ago but I haven't received it yet. How to find out if it was sent and where?

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    September 25, 2026

    You can get a new SIM at any CURRY’s outlet FOC.😄

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    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 25, 2026

    Hi ​@Stefan Genes,

     

    I’m sorry to hear that your replacement SIM still hasn’t arrived after two weeks.

     

    Please contact our Live Chat team so they can check your account, confirm the status of the replacement SIM and assist with arranging another one if required.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.