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Community Member
September 23, 2026

i’ve switched my old number into this sim but it doesn’t seem to be connecting and is still using the other phone number 

  • September 23, 2026
  • 1 reply
  • 5 views

i’ve switched my old number into this sim but it doesn’t seem to be connecting and is still using the other phone number 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2026

    Hi ​@lily3mm4 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

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