i want my old number

hey I just bought a id mobile sim but I want to keep my old number that I had w giffgaff how do I go about doing this

iD Mobile Employee

Hi @olympiax1,

If you’re switching to iD Mobile and need help either through the app or Live Chat, here’s what to do:

📱 Switch using the iD Mobile App

If you already have your SIM:

Log in to the iD Mobile app
Go to the “Plan” section
Tap “Switch to iD” or “Keep my number”
Enter your details:
PAC code (from your old network, if keeping your number)
Or STAC code (if getting a new number)
Select your switch date and confirm
Wait for confirmation that your number transfer has started

📌 Your PAC code can be requested by texting PAC to 65075 from your old SIM.

💬 If you’re having issues (app not working or errors)

If the app isn’t loading or you can’t complete the switch:

Owethu