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Community Member
September 21, 2026
Question

i want to activate sim

  • September 21, 2026
  • 1 reply
  • 10 views

i want to activate sim, cannot get onto app to do it on my phone, so need to do via laptop

 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 22, 2026

    Hi ​@abbacy,

     

    I’m sorry to hear you’re having trouble activating your SIM through the app.

     

    As you’re unable to access the app on your phone, please contact our Live Chat team, who’ll be able to assist you with activating the SIM.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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