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Community Member
Natalie75
Community Member
August 11, 2026

I WANT TO KEEP MY OLD NUMBER

WANT TO KEEP OLD NUMBER

 

i have my new sim. I put that into my phone and I want to keep my old number. How do I do this please . Having real problems, just going around in circles. Many thanks

 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 11, 2026

    Hi ​@Natalie75 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

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