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I want to keep my old number but my new sim has been activated. how do i provide a pac code to keep my old number

  • August 3, 2026
  • 1 reply
  • 15 views

want to keep my old number but my new sim has been activated. how do i provide a pac code to keep my old number

1 reply

Tashnieka D
iD Mobile Employee
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  • iD Mobile Employee
  • August 3, 2026

Hi ​@Winter7863,

 

Thanks for getting in touch, and congratulations on your new SIM.

If you’re moving over from a different network provider and would like to keep your old number, you’ll need a PAC code to do this.

Please contact our live chat team here: https://www.idmobile.co.uk/live-chat, and they’ll be happy to help you with the next steps.

 


Kind regards,

Tashnieka
The iD Mobile Team