Community Member

I want to keep my old number but my new sim has been activated. how do i provide a pac code to keep my old number

want to keep my old number but my new sim has been activated. how do i provide a pac code to keep my old number

iD Mobile Employee

Hi @Winter7863,

Thanks for getting in touch, and congratulations on your new SIM.

If you’re moving over from a different network provider and would like to keep your old number, you’ll need a PAC code to do this.

Please contact our live chat team here: https://www.idmobile.co.uk/live-chat, and they’ll be happy to help you with the next steps.

Kind regards,

Tashnieka
The iD Mobile Team

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