i want to order an esim. font have access to my physical sim so can't recieve text confirmation how can i order only using emailreceive

I have lost my phone

I have ant to

order an eSIM but don’t have access to

my messages how can I order using email only

iD Mobile Employee

Hi @Barney brown,

I’m sorry to hear that you no longer have access to your physical SIM and therefore can’t receive the verification code.

Please contact our Live Chat team, who can complete the necessary security checks and assist you with requesting a replacement eSIM.

Regards,

Gemma M
The iD Mobile Social Media Team

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