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Question

i wanted to keep same number but have been given a different one

  • February 28, 2026
  • 1 reply
  • 5 views
P
Community Member

Hi I've just activated my new eSim but I noticed I gave a duff6phone number now. I wanted to keep my old number I have a PAC number

 

    1 reply

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • February 28, 2026

    It seems you’ve bought a new plan instead of upgrading your current one. To keep your existing number you’ll need to return or cancel the new plan and upgrade your current one.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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