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Community Member
Aug 2, 2026 12:15 PM UTC

i wasnt asked for pac code at check out. please help as i need to keep mu number

I wasn’t asked for pac code 

I need to keep my number

please help

 

2 replies

Geluk
Silver Contributor
Silver Contributor
Aug 2, 2026 12:20 PM UTC

Go to id’s main webpages, [not a community forum] and type PAC in search box.😃

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Hosai W
iD Mobile Employee
iD Mobile Employee
Aug 2, 2026 2:31 PM UTC

Hi ​@NikkiR963 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.