New Contributor

im waiting on my pac to be transferred

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I am waiting on my pac to be transferred over. I requested for it to be transferred yesterday for today’s date. My id mobile number is {removed}. I haven’t received any email or text to confirm it has been done, and I can’t see that number on my e sim anymore. Please could you guide me in what to do as I need my old number transferred over

iD Mobile Employee

Hi @Abull1,

Apologies for the delayed response, however could you let us know whether you still require assistance with this?

We look forward to hearing from you.

Regards,

Gemma M

The iD Mobile Social Media Team

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Abull1Author

New Contributor

Yes I still need help

iD Mobile Employee

Hi @Abull1

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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