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New Contributor
September 17, 2026

im waiting on my pac to be transferred

  • September 17, 2026
  • 3 replies
  • 16 views

I am waiting on my pac to be transferred over. I requested for it to be transferred yesterday for today’s date. My id mobile number is {removed}. I haven’t received any email or text to confirm it has been done, and I can’t see that number on my e sim anymore. Please could you guide me in what to do as I need my old number transferred over 

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 22, 2026

    Hi ​@Abull1,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?

     

    We look forward to hearing from you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Abull1Author
    New Contributor
    September 22, 2026

    Yes I still need help 

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    September 22, 2026

    Hi ​@Abull1 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.