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New Contributor
Jun 28, 2026 8:04 PM UTC
Question

imei number needed

I have damaged my phone and need to claim on my insurance for a replacement. For this I will need my imei number however since I cannot currently access my phone I cannot find this. I have also logged onto my idmobile account however it does not seem to be showing anywhere on my online profile. Thanks

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Jul 2, 2026 9:06 AM UTC

Hi ​@Bessieam ,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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