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Question

imei number needed

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I have damaged my phone and need to claim on my insurance for a replacement. For this I will need my imei number however since I cannot currently access my phone I cannot find this. I have also logged onto my idmobile account however it does not seem to be showing anywhere on my online profile. Thanks

Faulty handet

iD Mobile Employee

Hi @Bessieam ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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