Skip to main content
Community Member
May 27, 2026
Question

iMessage and Facetime

  • May 27, 2026
  • 1 reply
  • 10 views

Hi, I recently switched from 02 to iD Mobile. I wanted to keep my 02 number so did this using the PAC number. It’s been fine for a few weeks however I’m appearing as an email address rather than a mobile number for people messaging/ringing me from an iPhone 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    May 27, 2026

    Hi ​@KirstyDC

     

    Please check the below to assist with the issue:

     

    How do I fix iMessage or FaceTime issues on my iPhone? | iD Mobile Community

     

    Owethu