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Question

iMessage and Facetime

  • May 27, 2026
  • 1 reply
  • 7 views

Hi, I recently switched from 02 to iD Mobile. I wanted to keep my 02 number so did this using the PAC number. It’s been fine for a few weeks however I’m appearing as an email address rather than a mobile number for people messaging/ringing me from an iPhone 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • May 27, 2026

Hi ​@KirstyDC

 

Please check the below to assist with the issue:

 

How do I fix iMessage or FaceTime issues on my iPhone? | iD Mobile Community

 

Owethu