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Community Member
HarleyDB
Community Member
September 11, 2026

Imessage and facetime

I transferred my number over using a PAC code,

my phone number has transferred and am able to take calls and call other however I am unable to activate FaceTime or iMessage, I have tried all the steps suggested and nothing has worked.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 13, 2026

Hi ​@HarleyDB 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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