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imessage sms not sending for the last 2 weeks

  • April 3, 2026
  • 1 reply
  • 10 views
K
New Contributor

Please help, I’ve had the same phone and sim but now all of a sudden messages are not sending I can still call 

even on WiFi iMessages are not sending 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 3, 2026

    Hi ​@Katietracey86 

     

    Thank you for getting in touch with us. 

     

    I’m sorry to hear you’re having trouble sending messages.

    If you’re still able to make calls but messages (including iMessage) aren’t sending, this is usually related to your messaging or network settings rather than your SIM itself.

    Here are a few quick things to try:

    Check that iMessage is turned on in your settings
    Toggle iMessage off and back on again
    Make sure your number is selected under “Send & Receive”
    Check your internet connection (WiFi or mobile data)
    Try restarting your phone

     

    Thank you,

     

     

    Zandile

    The iD  Mobile Team 

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