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Incomplete number transfer

  • December 30, 2024
  • 2 replies
  • 106 views

scottrobbo
New
 Contributor

I switched to ID in November and set a number transfer date for 6th December. Didn't happen, but got a message saying they were working on it...  Anyway, 2 weeks later I get another message saying number transfer is complete. I thought it was. I received calls and text messages fine, but when I text someone they get a text from the number on the ID SIM (not the transferred number)... Weirdly it seems that if I dial a number/make a call, the transferred (correct) number is displayed. Any suggestions appreciated.

Best answer by Tom

Hi ​@scottrobbo 

 

Sorry to hear this, have you tried the below;

 

 

Tom

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2 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • December 31, 2024

Hi ​@scottrobbo 

 

Sorry to hear this, have you tried the below;

 

 

Tom


scottrobbo
New
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  • New
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  • 1 reply
  • January 2, 2025

This worked... Thank you