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Community Member
Andrei popa
Community Member
October 5, 2026

iphone 18 pro max

Hi, I’m calling about my order, reference [REMOVED]. I received a message saying some details need to be updated. I’m already an iD Mobile customer, but I used a different bank card for this order. Could you please check what information you need from me

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 13, 2026

    Hi ​@Andrei popa,

     

    Thanks for getting in touch.

     

    To find out what information is needed for your order, please contact our Sales team directly, as they'll be able to access your order and advise what details require updating.

     

    You can call them on 0800 049 0250 or contact them via Live Chat.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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